“Our organisation has been using PBS and PBMpro training for a number of years, the training fully aligns with the PBS principles and emphases the importance of proactive strategies when supporting individuals through improving their quality of life. The theory part of the training aids understanding of behaviours that challenge, the factors contributing to distress and allows staff to reflect on their practice and beliefs. The practical part of the training gives the teams confidence in managing crisis situations should they arise. Over the years we have seen a positive impact on the service delivery and proactive practice which is directly linked to implementation of PBS approaches and PBMpro training, this included better outcomes for people we support, reduction in physical interventions and restrictions.’’

“The PBMpro programme is intelligently constructed and equips staff with learning that is specifically tailored to working within this field. From the outset, the training fully aligns with the PBS principle of improving quality of life to achieve a reduction in challenging behaviour, rather than trying to tackle the behaviours themselves. It includes practical and wholly transferable concepts (including appropriate staff attire) with a clear emphasis on primary prevention rather than reactive strategies. This is essential training for staff at all stages of their career, regardless of seniority and has significantly improved our understanding of the subject matter. Training PBMpro to our support staff has given them, and us, a better understanding of the why behaviours happen and how to positively manage them. This shines through the positive support we offer, improving the quality of life for people we support. The team at Positive Response has been a great support and I can’t thank them enough.”

“We have been using Positive Response for over a decade and it continues to have a positive impact on our organisation and practices. We have seen a reduction in the intensity, frequency and duration of behaviours that challenge from the individuals in our services and it enables us to provide long term placements for the people that we support. Having PBMpro trainers within our organisation helps us to keep up to date with best practice and legislation and be responsive to behaviours and the needs of the individuals that we support. The PBMpro training package provides staff with a good understanding of behaviour that challenges and the proactive strategies that can be effective in supporting our user group and equips them to manage behaviour. It helps to further embed the values around PBS that we want and need in our staff.”