Appropriate staff values, conduct and professionalism are key ingredients underpinning services providing person-centred support.
Appropriate staff values, conduct and professionalism are key ingredients underpinning services providing high-quality, respectful, professional person-centred support. In many services, even those trained to use Positive Behavioural Support, it is often just assumed that all staff share the same set of professional values and professional standards.
When standards are variable, not shared by team members, or occasionally in collision, there is frequently a hope that these problems will somehow resolve themselves. Moreover, many managers find that they then spend inordinate amounts of time fire-fighting disagreements and micro-managing individual approaches and interpersonal conflicts.
It makes sense therefore to equip managers to proactively address the issue of values and professional conduct. After attending a one-day managers’ course, your managers will be given training materials to enable them to deliver a half-day course to your staff.
Increased staff awareness regarding individual standards of professionalism.
Increased staff awareness regarding individual standards of professionalism.
The one-day managers’ course costs £1495 plus VAT for up to 16 delegates. This fee also includes a training pack so you can subsequently deliver a half-day values training course to your staff. There is no annual renewal fee.
The half-day care staff course (if delivered by us) costs £695 plus VAT for up to 20 delegates.
